Support
Contact us
Need help, found a bug, or have a suggestion? Email gentleflowoverseas@gmail.com and we usually reply within a couple of days. Your device model, iOS version and a screenshot help us find the problem faster.
FAQ
How do I play?
Seat one cat in every colour region, every row and every column. Cats never touch — not even diagonally. Tap a cell to mark it ✕, double-tap to place a cat, and swipe to mark several cells at once. A wrong cat costs one of your three dried fish; the fish you still have when the board is cleared go into your wallet.
Do I need an account?
No. Hachimi has no accounts. Your progress, scores and dried fish are stored on your device.
How do I restore my Hachimi Club membership?
Sign in with the Apple Account you bought with, then tap Restore Purchases on the Club screen or in Settings. Dried Fish packs are consumable and cannot be restored.
How do I manage or cancel my subscription?
iPhone Settings › [your name] › Subscriptions › Hachimi, at least 24 hours before the current period ends. Deleting the App does not cancel a subscription. Refunds are handled by Apple at reportaproblem.apple.com.
Do my progress and dried fish sync between devices?
iCloud sync is a Hachimi Club feature. When you are a member and the sync switch is on, your progress and dried fish balance sync privately through your own iCloud account. Without membership, your data stays on the device.
What is the Club plate on the leaderboard?
If you are signed in to Game Center, your score is submitted to the leaderboard, and Club members show a small plate next to their Game Center name. Game Center is optional.
A purchase went wrong and my dried fish did not arrive.
Email us with your purchase receipt from Apple and we will help.